CareAnalytics

Byond Group Careanalytics logo

Decision making information for Microsoft Teams and other video collaboration technologies.

CareAnalytics is an online, enterprise data management platform that measures and monitors your companies performance and usage of all video conferencing platforms, user activity and peripheral health.


Used by internal or external Service Providers, the platform proactively provides crucial decision making data. Aids efficient solution deployment, improves user adoption, provides critical performance data, maintains equipment, high quality calls and positive experiences to your employees and clients.


User-centered Corporate Video Conference - Technology Solutions via the power of MTR

Supported Platforms:

cisco logo white unified video communication collaboration support services care by byond group
microsoft teams logo white unified video communication collaboration support services care by byond group
pexip logo white unified video communication collaboration support services care by byond group

Providing data that benefits your entire companies investment.

CareAnalytics has been created to improve your video conferencing experience, as a whole.

Regardless of whether that’s on a hardware device or software client. Increased satisfaction and quality calls will drive the adoption of your investment. Leading to an increase in productivity of the company.

Meeting Rooms

End-users

Peripherals


Improve support and service diagnostics.

Proactively monitor, remotely configure, backup, and upgrade Microsoft Teams, Cisco and Poly hardware endpoints. Additionally track user activity and health of peripherals, providing invaluable information to decision makers throughout your company.

Proprietary, unified dashboard centre.

Using our standalone platform you can uniquely ensure automated device detection, whilst maintaining market leading security of your data and hardware. Regardless of technology provider or platform. No VPNs or firewall changes required.

Additional aftercare services:

We recognise that adding-value to your customers, especially post-project, places you in a great position to offer long-term revenue streams and builds a great relationship with your customers.

User Training & Adoption Programmes

Event Management Services

Film, Broadcast & Video Production

Digital Signage Content Production & Management