13Jan

Iris Software Group partnered with Byond Group to modernise its boardrooms across the UK and US, creating a consistent, high-quality Microsoft Teams Room experience for hybrid meetings. This multi-site project delivered reliable audio, simplified room control, and a consistent collaboration experience for teams in London, Manchester, and New York

by Mike Cottam Our Work

A complete AV upgrade for Iris Software Group.

London, Manchester & New York

Location

London, Manchester & New York

Completion Date

January 2026

Project Duration

2 weeks

Project Information.

Iris Software Group

Iris Software Group, a global technology firm with offices in London, Manchester and New York wanted to modernise its boardrooms to deliver consistent, high-quality meeting experiences across all locations. With hybrid collaboration becoming a core part of their daily operations, the client turned to Byond Group to upgrade their AV systems and create a unified Microsoft Teams Room setup.

The challenge

The client’s existing boardroom systems had become unreliable and time-consuming to manage. Audio issues were particularly disruptive, with feedback, echo and poor microphone pickup affecting meeting quality and user confidence.

They needed a partner who could:

Standardise technology across three sites
Deliver a professional Microsoft Teams Room experience
Simplify operation for everyday users
Handle complex logistics, including an overseas installation in New York

The solution

Byond Group designed and delivered a complete upgrade programme, starting in Heathrow and Manchester before rolling out the same system to a new office in New York.

The solution included:

Microsoft Teams Rooms (MTR) base systems including compute and table top touch panels
MTR certified Yamaha audio processors
Yamaha wired omnidirectional tabletop microphones and enhanced speaker systems
Intelligent tracking cameras for more natural hybrid meetings
Automated room activation via motion sensors

Byond’s in-house engineers and international installation partners worked closely with the client’s facilities and IT teams to ensure each system met both technical and design requirements.

Implementation

While the New York project came with its share of logistical challenges, including tight building access restrictions and phased equipment delivery, once on-site Byond’s on-site engineer ensured everything stayed on track.

“Yuri was fantastic - knowledgeable, skilled and able to work around on-site issues. He just got on and made it happen.”

The results

Consistent experience across offices – London, Manchester and New York now share a standardised, easy-to-use Teams Room setup.
Improved sound and reliability – The new systems resolved the long-standing audio issues, delivering crystal-clear communication.
Increased confidence and usability – Meeting rooms are now intuitive, reliable, and ready to use at a moment’s notice.
Professional, end-to-end delivery – From communication to project handover, Byond provided “an all-round package” that gave the client full confidence in every stage of the process.

The Feedback

"Quality installs, great communication, professionalism, and a complete package. We didn’t have to go elsewhere to get anything done. I’d be very happy to recommend Byond Group”

Martin Sanders - Facilities Director

11Nov

As part of an exciting business expansion into a new warehouse facility, Viridian Nutrition wanted to create a flexible, purpose-built environment for training, education, and events.

by Mike Cottam Our Work

Creating a purpose-built learning and events space for Viridian Nutrition.

Daventry, UK

Location

Daventry

Completion Date

October 2025

Project Duration

2 weeks

Project Information.

Viridian Nutrition

Viridian Nutrition is an independent, family-owned British brand dedicated to delivering supplements that make a difference – to your health, the planet, and local communities. From its initial range of 24 ultra-clean formulations, the company has grown to offer over 250 products, available in independent health stores worldwide.

We were introduced to Viridian through one of our trusted partners and were delighted to help them achieve their vision with state-of-the-art AV technology.

The challenge

As part of an exciting business expansion into a new warehouse facility, Viridian wanted to create a flexible, purpose-built environment for training, education, and events. Education is one of the company’s core pillars - not only for internal staff development but also for educating stockists, customers, and the wider community.

Until now, the business had relied on small, ad-hoc meeting rooms that limited capacity and didn’t allow the whole organisation to come together. The new facility needed to deliver a large training suite for conferences and educational workshops as well as a smaller breakout training room for internal staff meetings and brainstorming sessions.

With no prior experience of large-scale AV, the client needed a partner who could provide clear advice, trusted recommendations, and long-term support.

The solution

Byond Group worked closely with the project team to design and deliver two state-of-the-art training suites, integrating high-quality AV technology tailored to education and community events.

Key elements included:

In Room Presentation - allowing the team to easily present content to front of room displays with audio and presenter microphones relayed via in ceiling speakers
Instant connectivity - Microsoft Teams Rooms certified systems provide One Touch Access to video calls and meeting functionality.
Recording capabilities - 4K Multi-Channel Recording and Streaming enables future training content creation and the option to stream live events.
Scalable design – spaces are equipped to host everything from internal leadership training to large-scale community events.
Support & training - a comprehensive care and support agreement is in place with ongoing access to remote training, updates, and on-site event support when required.

The kit we used included:

100" and 86” commercial displays
Yealink MTR system base kits with Pro mini-PC and E2 touch panel
Extron multi-channel 4K/60 recording and streaming media processors
Aver 4K 30x PTZ face tracking cameras
4K AVoIP encoders and decoders
Q-SYS Core fully integrated audio, video, and control processors and 7" touch screen controllers
Headworn wireless presenter microphones

The results

The new learning spaces have quickly become a hub for education, training, and events. The organisation uses the rooms for internal development sessions, store training, and community-hosted events.

Feedback has highlighted:

Enhanced capacity and professionalism compared to older meeting rooms.
Improved accessibility for remote participants.
Flexibility to use the rooms for both large-scale events and smaller hybrid sessions.

While the initial focus was on education and events, the spaces are also proving invaluable for day-to-day meetings where remote participants need to be included. This adaptability is already shaping future thinking about how the rooms will be used.

The Feedback

"The Byond team guided us through a completely new area for our business. They were supportive, explained the technology clearly, and delivered a fantastic space that we’re already making great use of. Education is at the heart of what we do, and these rooms allow us to deliver that vision at a whole new level. We’d definitely recommend Byond Group to others who need that level of support from the start of a project right through to completion."

Holly Steenson

10Jul

When Kirklees College needed a smarter way to keep students and staff safe, Audiebant delivered a tailored audio and visual alert solution that works seamlessly across a number of locations on campus.

by Byond Group Our Work

Keeping Students and Staff Safer at Kirklees College.

West Yorkshire, UK

Location

Huddersfield and Dewsbury

Completion Date

March 2024

Project Duration

2 weeks

Project Information.

Kirklees College

Kirklees College is a large further education provider in West Yorkshire, offering a wide range of academic and vocational courses to over 13,000 students. With campuses across Huddersfield and Dewsbury, the College supports school leavers, apprentices, adult learners, and businesses with high-quality education and training.

The challenge

With thousands of students and staff moving through its sites each day, Kirklees College needed a more effective way to share important health, safety, and wellbeing messages with staff and students across its busy campuses.

Traditional printed signage was easily missed, quickly outdated, and didn’t provide the flexibility to respond to incidents or changing guidance.

The Health and Safety team were looking for a more modern, efficient solution - one that would help them keep people informed and create a strong culture of awareness across the College.

The solution

The Audiebant Mass Communication system was installed across key locations within the College. Screens were strategically placed in high-traffic areas which ensures that messages are seen and absorbed. Using a simple, secure content management platform, the Health and Safety team can now:

Instantly publish urgent messages or updates

Keep safety and wellbeing guidance front of mind

Share tailored content relevant to each location

Manage everything centrally, from any device

The system is designed to be intuitive and future-ready, with the ability to scale and adapt as the College’s needs evolve.

The results

Working in partnership with the College’s Health and Safety team, Audiebant delivered a tailored solution that’s now supporting a safer, more informed college community. The system also plays a key role in helping the College meet its obligations under the Terrorism (Protection of Premises) Act 2025 (also known as Martyn’s Law) that requires venues and public spaces to have robust plans in place to protect people from terrorist threats.

Audiebant has significantly improved how Kirklees College communicates with its students and staff. The team now has complete control over content, ensuring that vital safety messages are delivered quickly, consistently, and effectively.

The Feedback

"This has been transformational. The system is simple to use and allows us to communicate the right message, to the right people, at the right time. It’s helping us keep people safe and informed, and the support we’ve had from the team has been outstanding."

- Rob Harwood, Head of Health and Safety, Kirklees College

Modern meeting room design for Hill Dickinson LLP

15May

When Hill Dickinson moved into its new Leeds office, the firm saw it as the perfect chance to upgrade its meeting spaces. Hill Dickinson wanted rooms that made it easy for teams to connect and collaborate, whether in person or remotely, and that left a great impression on clients. Byond Group stepped in to design and install user-friendly AV systems across eight meeting rooms.

by Byond Group Our Work

State-of-the-art meeting room spaces for Hill Dickinson LLP that deliver seamless communication.

Leeds, UK

Location

Leeds Office

Completion Date

2024

Project Duration

3 weeks

“Everything you said you could do, you’ve done and you’ve done it well.”

Ian Wilson | Service Delivery Manager

Project Information.

Hill Dickinson

Hill Dickinson is one of the UK’s leading commercial law firms with offices throughout the country as well as overseas. When the firm relocated its Leeds office, they hired us to design high-quality AV spaces in the new building and also quote for care and support services for Hill Dickinson’s entire UK estate.

The brief

Hill Dickinson wanted to create state-of-the-art meeting room spaces that would deliver seamless communication internally while providing an excellent customer experience for the firm’s clients.

It also wanted to use this opportunity to test our responsiveness, technical knowledge and communication, which were key factors for the firm when looking for a new care and support provider.

What we did

We designed and installed AV systems for 8 new meeting rooms, 2 meeting booths and various signage locations in Hill Dickinson’s Leeds office. These were tailored to the firm’s operational and technical requirements and included:

High quality Sony 4K HDR professional displays in each space, with dual screens installed in each of the 8 meeting rooms.

Logitech “Microsoft Teams Rooms on Windows” systems were also installed in the meeting rooms with the larger and premium spaces benefiting from either wired or wireless Yamaha Pro Audio solutions. QSC solutions were deployed in two of the rooms providing enhanced one-touch control of these more complex spaces.

Finally, an eco-friendly lectern made from 100% recycled or recyclable materials was provided. This included gooseneck microphones, motorised height adjustment, 19.5” touch screen and multiple connectivity options ensuring the space is highly interactive and adaptable for all types of presentations.

Communication was a top priority throughout the process. Our team provided clear timelines, regular updates, and collaborated closely with Hill Dickinson’s internal IT and network teams.

On-site engineers worked efficiently, respectfully, and with minimal disruption to the business. Despite not being involved in the original setup of some systems in the firm’s other offices, our engineers were able to identify issues, offer improvements, and integrate seamlessly into the support structure.

Following successful delivery and installation in Leeds, Hill Dickinson chose to transfer its AV support across all offices to Byond Group.

The results

We delivered a smooth and efficient installation with minimal business interruption, which was key for this busy office. We were also able to troubleshoot existing systems and recommend improvements – even when the equipment was not originally installed by us.

This ensured that Hill Dickinson viewed us as a trusted partner – one it was happy to transfer its care and support contract to.

The AV system we designed is intuitive and easy to use, which has helped to improve daily operations and meetings across the business.

Internal IT staff now spend less time managing AV incidents and more time focusing on strategic initiatives.

The Feedback

“The success of the Leeds office project was one of the key factors in us moving all our AV support over to Byond. Everything you said you could do, you’ve done - and you’ve done it well. You inherited systems you didn’t install, and, instead of brushing them off, you looked for ways to improve them. That speaks volumes.”

“The reduced number of support tickets, fewer escalations, and the time we’ve saved across the team - especially when supporting our lawyers - are all a big ROI for us.”

7May

When Moneypenny wanted to upgrade their on-site pub, ‘The Dog and Bone’, turning it into a more flexible space where the whole team could come together, we were thrilled to get the brief. We worked closely with the Moneypenny team to create a simple, reliable AV setup that makes everything from casual catch-ups to company-wide meetings easy and seamless.

by Byond Group Our Work

A fully equipped, flexible, and easy-to-use hybrid all hands space for Moneypenny.

Wrexham, UK

Location

Wrexham, Headquarters

Completion Date

November 2024

Project Duration

1 week

“You helped us get exactly what we needed within our budget.”

Jamie Parry Bruce | Video Producer, Moneypenny

Project Information.

Moneypenny

Moneypenny is the world’s customer conversation expert. Its unique blend of brilliant people and AI technology integrates seamlessly to deliver customer conversations that unlock valuable opportunities for businesses, 24/7. The UK team is based in their state-of-the-art headquarters in Wrexham - which includes their iconic Dog and Bone pub – and the company also has an office in Atlanta, Georgia as well as teams in Miami, Charleston and London.

The brief

Moneypenny approached us with a unique and exciting challenge: to transform their internal pub, known as ‘The Dog and Bone’, into a fully equipped, flexible, and easy-to-use hybrid all hands space. Previously, the space had relied on basic equipment and required a lot of manual setup from the team. The goal was to upgrade the AV system to support a wide range of internal uses - from karaoke nights and informal gatherings to company-wide hybrid meetings, and training sessions. Fixed installation and ease of use (meaning anyone on the team could set up a meeting) was just as important to them as audio-visual quality.

What we did

After an initial consultation and site review, we designed a comprehensive AV solution tailored to the needs of Moneypenny’s team and the versatility of the space. This included:

2x 86” UHD commercial displays on twin column floor-to-wall mounts to ensure presentations can be seen by all.

1x Ceiling mounted camera with full AI presenter-tracking capabilities.

4x wireless Lavalier microphones and 4x wireless handheld microphones for presenter, full panel and audience engagement.

Combination of high-quality vertical column, in-ceiling and ceiling pendant speakers delivering even distribution of audio throughout the space.

A Microsoft Teams certified Audio DSP and multi-zone amplifier for flexibility and future proofing.

A custom built AV cabinet to neatly house the AV components within the space.

Pro USB-Type C connectivity with support for audio, video, data, and fast charging for functionality and convenience - all via one connection. A Simplified touch-enabled control pad for easy display, source selection and volume control.

We also delivered multiple training sessions to ensure both everyday users and designated “super users” felt confident operating the new system. Clear, jargon-free handover support ensured everyone felt comfortable and confident engaging with the new technology.

The results

Moneypenny’s iconic Dog and Bone pub has been transformed into a fully functional, flexible and easy to use hybrid audio-visual space. The space is used for everything from company meetings and client presentations to team engagement activities, helping to enrich both the quality of communication – internally and externally - and the culture of the organisation.

Importantly, thanks to the plug-and-play simplicity of the kit and our bespoke user adoption training, staff across the business can now operate the AV system without needing technical support. Fully trained “super users” are available if anyone has any questions, and, of course, we’re just a phone call away if any issues do arise.

The Feedback

“You were easily the best of the companies we spoke to. Quick to respond, generous with information, and helpful at every stage. The engineers were great too. Friendly, tidy, and really knowledgeable.”

“The feedback has been incredible from anyone who’s used the space. It’s a game changer. It’s transformed the space into a multi-use event venue. Before, it would take time and technical knowledge to set up. Now, anyone can walk in and use it.”

“I’d absolutely recommend you to other organisations looking for an AV upgrade. You helped us get exactly what we needed within our budget and made the whole process enjoyable.”

A training room with an interactive digital display, optimised for business presentations and employee development.

17Mar

We recently worked with AIR, a global automation specialist, to upgrade their Microsoft Teams Room. The new additions to their set up helped to improve both internal communications and client interactions, leading to improved workflows and a superior customer experience.

by Byond Group Our Work

A new AV strategy for AIR to elevate their customer experience.

Wakefield, UK

Location

AIR, head office

Completion Date

June 2024

Project Duration

1 week

"Efficient, quality, supportive."

Jacob Maan, IT Support Engineer - AIR

Project Information.

Automated Industrial Robotics (AIR)

AIR is a global automation specialist. The company invents, designs, develops and installs total system solutions for a range of manufacturing and packaging customers. They recently upgraded two of their meeting rooms and we worked with them to design a brand-new AV set up for both.

The brief

AIR's existing AV set up was, in their own words, ‘pretty minimal’ and not very versatile. They had a microphone and a speaker in one meeting room but no TEAMS integration, and any PC users who wanted to use the meeting room had to be set up with a spare laptop. They wanted a system that would allow for smooth and hassle-free internal communication as well as high quality video calls and presentations with clients.

What we did

Having been referred to us by a valued IT Partner, AIR initially approached us in 2022 with the ambition of modernising their Newton meeting room. They were keen to retain the existing projector in the room, so we delivered a Yealink Microsoft Teams Room Solution that made use of the projector as the display element.

The integrated MTR solution completely changed the way the room was being used and helped to improve productivity, particularly with new features such as one-touch join. Newton was the catalyst for developing more MTRs in the estate, most recently with the Brunel room in2024. As with Newton, we retained the projector in Brunel and provided a Yealink MVC860 MTR system with a front of room speaker and table microphones, plus wireless dongles for easy content sharing.

The results

One of the key objectives for Automated Industrial Robotics was to have a system that would improve their communication with their customers and elevate the overall customer experience. They are now set up with high quality audio and video in their meeting rooms, meaning client calls are professional, effective and collaborative.

Teams has now been integrated across the company and set up on all machines, which has improved their internal communication. All designers now have the ability to initiate calls and invite customers to their presentations rather than having to rely on someone else within the business to set up the call.

All these improvements have led to better, more efficient workflows and allowed AIR to engage with existing and potential customers in the most professional way possible.

The Feedback

“Byond Group is probably one of the easiest companies I’ve worked with. They’re efficient, get the job done and we’ve had no problems afterwards. When the engineers are on site they explain how everything works, you’ve got complete trust in them and they’ve delivered 100% on both meeting rooms.”

A modern office breakout area with a cherry blossom centrepiece, bar stools, and a collaborative work table.

22Nov

When Weightmans LLP wanted to modernise their offices, including their AV estate, we worked closely with their Head of IT to deliver intuitive and consistent solutions across all their offices, helping them to maximise efficiency and elevate employee engagement.

by Byond Group Our Work

Weightmans LLP invests in AV strategy to elevate engagement and efficiency.

Newcastle, UK

Location

Weightmans, Newcastle Office

Completion Date

June 2024

Project Duration

1 week

Project Information.

Weightmans LLP

Weightmans LLP is a leading UK law firm offering legal services to both organisations and individuals. They recently undertook a major office upgrade, and we worked in partnership with them to design and install AV solutions that would help them to work more efficiently and support their team, while offering an outstanding experience for their clients.

The brief

Like so many companies throughout the UK and globally, when Covid hit, Weightmans found themselves having to switch overnight to a WFH model. Without enough time to plan and research properly, the AV solutions implemented were not necessarily the best ones for the business. The team found themselves having to switch in and out of platforms, while the various systems ‘bolted on’ were disjointed and not conducive to effective or efficient workflows.

Time lost to inefficiency will cost any business money, however it’s particularly costly within the law industry. As Chris Graham, Newcastle Office Head, put it “everything that we do should be geared towards freeing up the time of lawyers.”

A challenge for Weightmans was to modernise their AV estate, allowing technology to support rather than hinder their workflows. So, when it was time to upgrade the office and its facilities, the Weightmans management team were keen to ensure they had a much more efficient, streamlined, and multifunctional system in place, one that would:

Free up time and headspace so the team could spend more time focused on billable client work

Support their continued growth and expansion

Ensure that their hybrid working model was as efficient and effective as possible

Be easy to use with minimal training

Encourage more senior members of staff to adopt the new technology

Make it quick and easy to book and facilitate meetings

Provide an excellent experience when communicating with their clients

Support them in their mission to reduce Scope 1 and Scope 3 emissions by reducing unnecessary travel

Make the office environment a pleasure to be in, enhancing their reputation as employers and helping them to recruit and retain top employees

What we did

One of Weightmans’ key objectives when bringing us on board was to standardise meeting room types (huddle, small, medium, large, divisible) across all sites. After initial consultations with the management team concerning the overall video conferencing strategy for the organisation, we came up with solutions for 7 meeting rooms and a Social Space at their Newcastle site. Our Head of AV Collaboration, Mike Goddard, consulted with Greg Garnett, the Head of IT Infrastructure and Cyber Security, along with other key stakeholders to produce designs for each room type.

The AV installation coincided with a refurbishment of the Newcastle office. We collaborated with Weightmans’ Office Fit-Out Partner to ensure our program worked with theirs, then before deployment we conducted a site survey to assess site readiness for the new systems.

Weightmans were comfortable with their existing Poly estate but needed solutions that were appropriate for different room types. We were able to re-purpose some of their existing equipment and supplied new Poly video conferencing kit where required.

Once all designs and plans had been given the green light by stakeholders, our engineers then delivered a successful installation with minimal disruption for this busy office.

The results

One of the most important considerations for the team at Weightmans was ease of use. They wanted solutions that required minimal training that their team could easily get to grips with. Less time trying to figure out how to book meetings or get the tech to work means more time focused on supporting their own clients.

The solutions we provided have streamlined their working processes, encouraged more people to adopt the technology available to them, and have supported Weightmans’ ongoing mission to build a supportive, inclusive and positive culture that allows their people to thrive.

Environmental, Social, Governance (ESG) is also a key concern for Weightmans. As Greg explained, “ESG is at the forefront of everything we’re doing at the minute.” Over time, the new set up could help them to improve their sustainability credentials through more efficient use of software and equipment (less energy consumption) and less unnecessary travel.

The Feedback

“We have 9 different offices, and we needed a consistent approach for each one of them. You guys had a very strong understanding of what we needed right from the beginning, and you delivered a streamlined, consistent approach across the board. And you’d sometimes suggest things that were less expensive for us because you wanted to give us what we really needed not just what we asked for.”

Liverpool Heart and Chest Hospital Staff

21Aug

The LHCH Medical team recently chose to install the world-leading Medinbox live broadcast and recording system to showcase their skills worldwide in the field of Interventional Cardiology and Rhythm management. Find out how we delivered for them on all fronts.

by Byond Group Our Work

Medinbox broadcast systems - Liverpool Heart and Chest Hospital

Liverpool, UK

Location

Liverpool Heart and Chest Hospital

Completion Date

August 2021

Project Duration

1 month

Project Information.

Liverpool Heart and Chest Hospital

The LHCH Medical team recently chose to install the world-leading Medinbox live broadcast and recording system to showcase their skills worldwide in the field of Interventional Cardiology and Rhythm management.

The LHCH has seven Cardiac Catheter Laboratories (Cath Labs); three for coronary intervention, three for heart rhythm management and device implantation, and one is multifunctional. Byond had the task of completing installations in Electrophysiology and PCI labs, and both systems are now regularly used to broadcast live cases to international and UK audiences.

A collaboration from start to finish

This was a project that required great care and attention to detail throughout the process. We collaborated with the clinical teams, external building contractors, Cath Lab equipment suppliers, and hospital Estates and Information Technology departments to ensure that every requirement could be met. Both systems were delivered on time and on budget.

Medinbox provides first class medical education

“LHCH has a long-established track record of transmitting live cases nationally and internationally,” says Dr Nick Palmer. “We have previously relied heavily on excellent broadcast companies to provide AV capability. However, the design and development of our new Cath lab facility provided an opportunity for us to establish an in-house AV system funded by charitable funds.

During a robust tendering process to evaluate several systems, it rapidly became clear, from system information and reliable positive feedback from colleagues in other UK centres, that Medinbox offered the best solution to fit out two of our Cath labs.”

- Dr Nick Palmer, Consultant Cardiologist

"Medinbox and Byond Group have contributed to our global reputation as a centre of excellence"

“The technical support aspect of the offering was also a major factor in our decision. Since the installation of the system, we have been delighted with its functionality and the high level of support provided by the Byond tech team. We have delivered 5 live case transmissions to national and international conferences (e.g. India Live, CCST, India and CORE) and have run a regional CTO-PCI live case meeting (CTONow).

There are future plans to provide in-house teaching and education sessions, involving live demonstrations to various clinical groups. We also have strong links to partners such as Boston and Medtronic and plan to provide similar teaching with commercial and reputational benefits for the centre. Overall, the installation of the Medinbox system has significantly enhanced our reputation as a leading Cardiothoracic Centre in the UK.”

- Dr Nick Palmer, Consultant Cardiologist

2May

When InPost moved to a sublet office, they inherited a lot of existing AV technology – some of which had been installed but not deployed. We started with a full audit, updating and integrating where possible, and then delivered bespoke user adoption training to ensure everyone felt confident using the new workplace solutions available to them.

by Byond Group Our Work

Driving User Engagement and Adoption of Collaboration at InPost

Hemel Hempstead, UK

About the client

InPost Ltd, a leader in parcel locker solutions, relocated its UK head office from London to Hemel Hempstead in 2020. Moving into a sublet office, they inherited a mix of existing digital signage screens and interactive panels - some installed but never deployed. Rather than starting from scratch, InPost saw this as an opportunity to engage their team with technology, both in their head office and across other company locations.

What they needed

The priority was to ensure seamless, efficient communication for both onsite and remote teams. To achieve this, they required a comprehensive user adoption programme covering:

Video conferencing solutions for effortless collaboration.

MagicINFO digital signage to streamline internal communications.

Core office tools, including Microsoft 365, Zoom, and Google Suite.

Since InPost was inheriting existing network solutions and hardware, they needed a full technology audit to assess capabilities and determine what could be reused, upgraded, or replaced. They were looking for a trusted partner to manage the entire process - from discovery through to deployment, user adoption, and ongoing support.

The Brief

Our team was tasked with helping InPost get the best out of their existing and new AV technology. This involved:

Conducting a full audit of their current network and hardware.

Identifying gaps and opportunities for upgrading or reusing existing systems.

Implementing a structured user adoption programme to ensure employees could fully leverage the technology.

The goal was not just to install technology, but to make sure it was fully integrated into daily operations, ensuring long-term usability, adoption, and efficiency.

What we delivered

With these insights, Pip Leaver and the team designed a custom user adoption programme tailored to InPost’s needs. The approach focused on:

Maximising existing technology - updating and integrating reusable equipment where possible.

Designing an end-to-end AV solution - covering everything from conception to installation and life cycle support.

Training and engagement - ensuring all employees, whether in the office or remote, felt confident using the technology.

The Impact

By focusing on a strategic, user-first approach, InPost successfully transitioned to a fully connected, future-ready workplace. The new AV and digital communication solutions enabled smoother collaboration, while the user adoption programme ensured that employees embraced the technology with confidence.

This project highlights the importance of not just implementing technology, but ensuring it is effectively used. By taking a thoughtful, holistic approach, InPost has created a smarter, more efficient workplace that will continue to evolve with their business needs.

2May

When this global events and publishing group relocated to a new building, it represented a whole new way of working for them. We supported them with bespoke User Adoption training to ensure that the 400 employees in the company felt comfortable using all the incredible new technology available to them from day one.

by Byond Group Our Work

Driving User Engagement and Adoption of Collaboration at UBM

London, UK

Project Information.

About the client

UBM is a global events and publishing group that relocated its UK Head Office to a striking seven-story glass and steel building in London’s Blackfriars. This move wasn’t just about changing locations, it was a complete transformation of how 400 employees worked, introducing a modern, agile workspace designed for collaboration and flexibility.

What they needed

UBM wanted to move away from traditional office setups with fixed desks and limited meeting spaces and instead create a smart, flexible working environment where:

Employees could book workspaces via touch panels rather than having assigned desks.

Meeting rooms were fully equipped for seamless brainstorming, collaboration, and video conferencing.

Automated room settings adjusted lighting, climate, and AV systems based on meeting type and participant numbers.

The key challenge was ensuring that employees fully embraced the new technology and felt confident using it from day one.

The Brief

Our Operations Director, Pip Leaver, led the user adoption and training strategy to support UBM’s transition. The goal was simple: empower staff to explore and use the new workplace technology with confidence - from the room booking system to interactive collaboration tools, digital whiteboards, and video conferencing.

What we delivered

To prepare employees for the shift, we developed a hands-on, engaging training programme that launched three months before the move. This included:

Technology familiarisation - introducing employees to the new systems gradually.

In-depth training sessions - interactive, hands-on learning rather than passive instruction.

Hearts-and-minds engagement - a buzz-building competition where employees could win a state-of-the-art smartphone by engaging with the new technology.

Mirroring the non-hierarchical, flexible nature of UBM’s new workplace, the training programme was open to employees across all levels, job functions, and age groups. This approach encouraged collaboration, confidence, and a shared learning experience.

The Impact

The results were clear from day one. With 95% of employees engaged before the move, workspaces were immediately occupied, and staff quickly adapted to the new way of working. Employees confidently used the room booking system, meeting controls, and collaboration tools, experimenting with different spaces and integrating the technology into their daily routines. The transition was seamless, with only a minor increase in IT support requests.

UBM’s transformation is a great example of how a well-planned user adoption strategy can drive the success of a new workplace. By focusing on efficiency, collaboration, and an intuitive user experience, they successfully created a modern, agile office environment that empowers employees and enhances productivity.

Category Our Work

A complete AV upgrade for Iris Software Group.

London, Manchester & New York

Location

Completion Date

Project Duration

Project Information.

Iris Software Group

The challenge

The solution

The results

The Feedback

Creating a purpose-built learning and events space for Viridian Nutrition.

Daventry, UK

Location

Completion Date

Project Duration

Project Information.

Viridian Nutrition

The challenge

The solution

The results

The Feedback

Keeping Students and Staff Safer at Kirklees College.

West Yorkshire, UK

Location

Completion Date

Project Duration

Project Information.

Kirklees College

The challenge

The solution

The results

The Feedback

State-of-the-art meeting room spaces for Hill Dickinson LLP that deliver seamless communication.

Leeds, UK

Location

Completion Date

Project Duration

“Everything you said you could do, you’ve done and you’ve done it well.”

Project Information.

Hill Dickinson

The brief

What we did

The results

The Feedback

A fully equipped, flexible, and easy-to-use hybrid all hands space for Moneypenny.

Wrexham, UK

Location

Completion Date

Project Duration

“You helped us get exactly what we needed within our budget.”

Project Information.

Moneypenny

The brief

What we did

The results

The Feedback

A new AV strategy for AIR to elevate their customer experience.

Wakefield, UK

Location

Completion Date

Project Duration

"Efficient, quality, supportive."

Project Information.

Automated Industrial Robotics (AIR)

The brief

What we did

The results

The Feedback

Weightmans LLP invests in AV strategy to elevate engagement and efficiency.

Newcastle, UK

Location

Completion Date

Project Duration

Project Information.

Weightmans LLP

The brief

What we did

The results