Building use, occupancy, risk profile, compliance needs (ISO 27001, GDPR, BS EN standards).
User types: staff, contractors, visitors, tenants, delivery personnel.
Access patterns: time‑based rules, zone restrictions, emergency overrides.
Integration requirements: CCTV, fire alarm, intruder alarm, HR systems, time & attendance.
Door/frame suitability (wood, steel, aluminium, glass).
Power availability and containment routes.
Network topology for controllers (PoE vs local PSU).
Existing security infrastructure and upgrade paths.
Access Control Type - Standalone, Networked, or Cloud‑Hosted.
Controller placement - ocal door controllers vs centralised panels).
Credential strategy:
RFID (MIFARE, DESFire)
NFC / Bluetooth mobile credentials
PIN pads
Biometrics (fingerprint, facial recognition)
Fail‑safe vs fail‑secure lock strategy.
Emergency egress and fire integration (BS EN 13637).
Door controllers, readers, exit buttons, break‑glass units.
Electric strikes, maglocks, solenoid bolts, shear locks.
Power supplies, battery backup, monitoring relays.
Turnstiles, speed gates, vehicle barriers (if required).
Fire alarm integration for emergency release.
DDA/Equality Act considerations (accessible doors).
Data protection and audit logging requirements.
Secure credential lifecycle management.
Fitting maglocks, strikes, bolts, and monitored door furniture.
Installing readers, keypads, request‑to‑exit devices.
Door contact sensors for forced‑entry and door‑held alarms.
Cable routing via trunking, conduit, or concealed containment.
PSU installation with battery backup.
PoE switch provisioning for networked controllers.
Structured cabling (Cat6/Cat6A) to each door.
Integration with comms rooms and security cabinets.
Controller addressing and firmware updates.
Reader configuration (Wiegand, OSDP, proprietary protocols).
Time profiles, access groups, anti‑passback rules.
Lift control programming (floor permissions).
System Integrations (CCTV, Fire Alarm, Intruder Alarm, HR Systems, Visitor Mangament).
Fully Managed — 24/7 monitoring, proactive fixes, SLA‑backed uptime.
Preventative Maintenance
Reactive Support
Analytics & Reporting — footfall analytics, dwell time, device counts, usage trends.
Stakeholder On-boarding
End-user Training
Document Handover