State-of-the-art meeting room spaces for Hill Dickinson LLP that deliver seamless communication.

Leeds, UK

Location

Leeds Office

Completion Date

2024

Project Duration

3 weeks

“Everything you said you could do, you’ve done and you’ve done it well.”

Ian Wilson | Service Delivery Manager

Project Information.

Hill Dickinson

Hill Dickinson is one of the UK’s leading commercial law firms with offices throughout the country as well as overseas. When the firm relocated its Leeds office, they hired us to design high-quality AV spaces in the new building and also quote for care and support services for Hill Dickinson’s entire UK estate.

The brief

Hill Dickinson wanted to create state-of-the-art meeting room spaces that would deliver seamless communication internally while providing an excellent customer experience for the firm’s clients.

It also wanted to use this opportunity to test our responsiveness, technical knowledge and communication, which were key factors for the firm when looking for a new care and support provider.

What we did

We designed and installed AV systems for 8 new meeting rooms, 2 meeting booths and various signage locations in Hill Dickinson’s Leeds office. These were tailored to the firm’s operational and technical requirements and included:

High quality Sony 4K HDR professional displays in each space, with dual screens installed in each of the 8 meeting rooms.

Logitech “Microsoft Teams Rooms on Windows” systems were also installed in the meeting rooms with the larger and premium spaces benefiting from either wired or wireless Yamaha Pro Audio solutions. QSC solutions were deployed in two of the rooms providing enhanced one-touch control of these more complex spaces.

Finally, an eco-friendly lectern made from 100% recycled or recyclable materials was provided. This included gooseneck microphones, motorised height adjustment, 19.5” touch screen and multiple connectivity options ensuring the space is highly interactive and adaptable for all types of presentations.

Communication was a top priority throughout the process. Our team provided clear timelines, regular updates, and collaborated closely with Hill Dickinson’s internal IT and network teams.

On-site engineers worked efficiently, respectfully, and with minimal disruption to the business. Despite not being involved in the original setup of some systems in the firm’s other offices, our engineers were able to identify issues, offer improvements, and integrate seamlessly into the support structure.

Following successful delivery and installation in Leeds, Hill Dickinson chose to transfer its AV support across all offices to Byond Group.

The results

We delivered a smooth and efficient installation with minimal business interruption, which was key for this busy office. We were also able to troubleshoot existing systems and recommend improvements – even when the equipment was not originally installed by us.

This ensured that Hill Dickinson viewed us as a trusted partner – one it was happy to transfer its care and support contract to.

The AV system we designed is intuitive and easy to use, which has helped to improve daily operations and meetings across the business.

Internal IT staff now spend less time managing AV incidents and more time focusing on strategic initiatives.

The Feedback

“The success of the Leeds office project was one of the key factors in us moving all our AV support over to Byond. Everything you said you could do, you’ve done - and you’ve done it well. You inherited systems you didn’t install, and, instead of brushing them off, you looked for ways to improve them. That speaks volumes.”

“The reduced number of support tickets, fewer escalations, and the time we’ve saved across the team - especially when supporting our lawyers - are all a big ROI for us.”