Byond Design

We’ve never been fans of ‘one size fits all’ solutions. Every company and every team is different with unique needs and priorities. During the consultation phase, we’ll spend time getting to know your client and their customers. We want to get a solid understanding of how their AV solutions will support their long-term business goals and make sure we deliver exactly what they need in order to achieve those goals.

What's involved in the consultation phase?

1. Needs analysis

What really matters to you and your client and their people? What are the key challenges? What do their current workflows look like and how does technology support them? At this stage it’s important that we get right under the bonnet of the business or organisation so we can make sure we’re delivering AV solutions that will really drive the business forward.

2. Conceptual designs

Once we’re confident that we’ve asked all the right questions and got a solid understanding of where the gaps in the strategy are and how we can bridge them, we’ll move on to strategic design. This will give the client a visual representation of what’s involved and a road map of how we plan to get there. We’ll also look at the practicalities and logistics for delivery.

Here's what we will do at the information gathering stage:

• A user experience analysis to understand how people are currently engaging with your tech.

• A review of the current business workflows and processes.

• The creation of a full user experience and gap analysis report with a complete road map of suggested strategic solutions.

• Interviews with key stakeholders and sponsors so we can get a clear understanding of objectives.

• A review of the audio-visual solutions currently in place

• Creation of an asset register including on premises, on cloud and hybrid solutions

Here's what we provide at the information gathering stage:

Technical designs, schematics & drawings

Procurement services for competitive commercials

Logistics: including pre-staging, warehousing, deployment

The Proposal

Now it’s time to put it all together into a detailed proposal that will give your client all the information they need to take back to key stakeholders. Every project we deliver will be designed with long-term goals in mind. We want to make sure every client gets the best return possible on their investment and that means developing a strategy that has the potential to evolve and develop as the business does.

Documented Project Plan With Defined Scope:

Proof of concept / Documentation & handover

Key Stakeholder And Sponsor Engagement Plan

Communication strategy

Defined work packages

Experienced Management And Continuous Improvement Team Including:

Project Manager / Strategic Account Managers / Customer Experience Managers

Performance management

KPIs against outcomes

Ongoing User-Experience QA & Improvement

Knowledge & Insight-Sharing Workshops

Stakeholder and budget holder buy in.

We appreciate that this is an investment and clients need to get full buy-in from everyone on their team. We’re here to fully support with this and are always available to answer any questions they and provide clarification where it’s needed. We also offer mock ups and detailed calculations to help at the proposal stage. Mock-ups Want to get an idea of what a video wall is going to look like in your show room? No problem, we can create a professional mock to give you an indication of how your technology will look and operate once in situ.

Mock-ups

Want to get an idea of what a video wall is going to look like in a show room? No problem, we can create a professional mock to give you an indication of how the technology will look and operate once in situ.

ROI & TCO calculations

ROI is usually the first thing budget holders will ask about – and rightly so. Our detailed ROI and TCO calculations will help everyone to understand the costs involved in the project, explaining why the investment is a sound one and how it will benefit the business going forward.

Getting under the bonnet of the business or organisation.

The most successful projects are always those where we’ve had the time to do an in-depth consultation. We will ask lots of questions – but only because we want to deliver the best possible outcomes for the client. Here’s a bit more information on what we’ll dive into and why it really matters.

Communication - internal and external

How will your AV strategy allow teams to communicate and collaborate effectively? How will it support their wellbeing and allow them to be the best they can be in their individual roles and as part of the wider team.

What has been working well so far? Are there tools or platforms in existence already that we can enhance and improve upon or are we starting from the ground up?

Whatever your situation, we’re here to help and are your client's partners in this process. We’re here to advise and put our decades of experience to work designing the best possible solution for their business.

Plans for growth

AV solutions are an investment for any business. We want to make sure that whatever we design and deliver for you can evolve over time as your business grows and your needs change. Put the necessary time and thought into the planning at this stage and it will save you a lot of cash further down the line.

Current user adoption & tech savviness of your team

We can design and deliver AV solutions that feature cutting-edge technology and the very latest software from the leading providers in the industry. However – the latest tech is no good to you if your team doesn’t use it. Before we start putting a strategy together, we’ll find out what current user adoption levels look like and get a solid understanding of what might be preventing people from making the most of the technology available to them.

We’re passionate about the role technology can play in helping people fulfil their potential and succeed in their roles so we offer world-class user adoption training to ensure that everyone understands how our AV solutions can support them.