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How to Add AV to your Client Offer Without Building an In-House Team

by Byond Group Blogs

How to Add AV to your Client Offer Without Building an In-House Team

Ever found yourself in this situation as an IT reseller?  A client asks about AV – meeting rooms, collaborative spaces, digital signage – and you know there’s a real opportunity sitting in front of you. The budget is there and the need is clear. But your team doesn’t deliver AV and building that capability from scratch isn’t something you’re ready to take on right now. 

So, what do you do? 

You could cobble together a solution and hope it goes smoothly. Or you could pass and suggest your client finds another company to do the work for them. Neither is a great option. Passing means losing revenue and potentially nudging your client toward a competitor. Cobbling together tends to create delivery headaches that can mean your reputation takes the hit. 

The much better option would be to work with a dedicated AV delivery partner who can slot smoothly into your projects and deliver industry-leading AV solutions for you. 

Why AV is worth adding to your offer 

Demand for well-designed meeting and collaboration spaces is still growing. Hybrid working has made the quality of AV infrastructure a genuinely business-critical issue for most organisations. Clients who trust you with their IT estate are increasingly looking to that same trusted partner to help them make sense of their collaboration technology too. It’s a natural extension of what you already do.  

AV project delivery has its own rhythms, its own technical requirements, its own site management considerations. It’s not complicated once you know it, but it’s different enough from pure IT that stepping in without experience can create problems. Missed specifications, poor installation quality, systems that work technically but that users find confusing – these are all issues that damage client relationships. 

Which is exactly why more channel partners are choosing to work with an outsourced AV team rather than trying to build internal capability from the ground up. 

What a good AV delivery partner actually does 

The right AV installation partner will do so much more than just show up and fit screens. They can take ownership of the delivery process from start to finish so you don’t have to. 

That means understanding the brief properly, designing solutions that fit the space and the way the client works, installing the technology, and making sure end users will actually get value from it once it’s live. User adoption and post-installation support matter as much as the quality of the install itself. A system that nobody uses properly won’t deliver ROI, regardless of how well it was fitted. 

A good AV partner will also understand that they’re working as an extension of your business. Your client relationship stays yours. The AV delivery partner works in the background, representing your values and your standards, protecting your reputation rather than building their own at your expense. 

Flexibility matters here too. Some partners need full-service support from design through to ongoing maintenance. Others just need reliable installation and commissioning on specific projects. The best AV delivery partnerships are built around what you actually need, as opposed to a rigid one-size-fits-all approach. 

What to look for when choosing an AV partner 

Not every AV company is set up to work in a channel partner model. Some are geared toward direct client relationships and won’t naturally operate in a supporting role. Others might not have the project management discipline to integrate cleanly with your processes. 

When you’re evaluating a potential AV project delivery partner, it’s worth thinking about a few things. 

  • Do they have a track record of working with partners rather than just direct clients?  
  • Can they demonstrate that they understand how to protect a partner relationship rather than trying to step around it?  
  • Are they accredited – industry credentials like AVIXA membership and relevant safety certifications signal that they take professional standards seriously.  
  • Do they have the capacity to scale with you, rather than being stretched thin as soon as project volumes increase? 

Perhaps most importantly: do they communicate well? AV projects involve site visits, third parties, lead times for equipment, and coordination with your client’s own teams. Clear, proactive communication from your AV delivery partner is what keeps things running smoothly and keeps you informed without you having to chase for updates. 

The practical reality of getting started 

Adding AV to your offer through an outsourced AV team won’t require a major internal restructure. It starts with finding the right partner, having an honest conversation about how you work and what you need, and then testing the model on a live project. 

The first delivery is always the one where you learn the most. You’ll discover how the partner communicates, how they handle unexpected site challenges, how they represent your business in front of your client. Get that right and you’ve got a model you can repeat and scale. 

The revenue opportunity in AV is real, and your clients would often rather work with someone they already trust than go and find a specialist independently. Having the right AV delivery partner behind you means you’re set up and ready to capture the opportunities as soon as they come your way. 

Working with Byond 

Byond Group works with a range of companies (including IT resellers, office fit out, and construction companies) as a dedicated AV delivery partner. We handle design, installation, commissioning, and ongoing support. We work as an extension of your team, protecting your client relationships, and making sure every project lands on time and to budget, delivering exactly what the client needs. 

If you’re thinking about adding AV to your offer, we’d love to have a conversation about how that could work. Pop an email to ro********@********up.uk to get some time in the diary. 

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Modern meeting room technology featured image

How to Create a Modern Meeting Room Without the Upfront Cost

by Byond Group Blogs

How to Create a Modern Meeting Room Without the Upfront Cost

Whether you’re a small business kitting out your first office, or a larger company giving the whole building a refresh, getting the meeting room spot on is key.  It’s where ideas are shared, deals are done, and first impressions are made – so it’s worth taking the time to get the tech and set-up just right.   

Don’t have a huge budget right now? Don’t worry! A modern meeting room that looks great and works beautifully doesn’t have to come with a hefty upfront price tag. 

Let’s walk through how to design a modern, professional meeting room that’s affordable and flexible, without the big capital spend. 

Step 1: Think Experience First, Tech Second 

Before diving into screens and speakers, start with the experience you want people to have in the room. 

Ask yourself: 

  • What kinds of meetings happen here most often. Quick team huddles, client pitches, hybrid catch-ups, or full-blown workshops? 
  • How many people usually join in person, and how many dial in? 
  • What feeling do you want the space to give? Calm and focused, or creative and energising? 

Once you’re clear on that, the technology choices start to make themselves. A creative space might call for flexible furniture, wireless sharing, and easy access to whiteboarding tools. Non-negotiables for a more formal meeting space might include reliable video conferencing and world-class presentation capabilities. 

Design the space for how people use it, not just how it looks. Meeting room technology should support the conversation, not dominate it. 

Step 2: Keep It Simple and Reliable 

We’ve all been in those awkward moments with clients: everyone’s ready to start, but the screen won’t connect or the cable you need is nowhere to be found. 

The best meeting rooms are the ones that just work. 

That’s why simplicity and reliability are the cornerstones of modern AV design. For most organisations, a Microsoft Teams-certified system is a great way to achieve this. It offers one-touch join, high-quality sound and video, and compatibility with most devices. 

If your teams use Zoom, Google Meet, or Webex, we’ll always design around your platform of choice. The key is to make sure you have the best AV set up for everyone, not just your IT team. 

Step 3: Choose the Right Technology for Your Space 

So, what hybrid meeting room technology do you actually need these days? 

Here’s a quick checklist of the essentials: 

  • Display screen: High-quality, wall-mounted display in the right size for your room. 
  • Video conferencing system: Ideally a Teams-certified solution with camera, speakers, and microphone array built in. 
  • Room control panel: For one-touch start, source switching, and volume control. 
  • Cable management: Neat and tidy, with wireless sharing as an option for guests. 
  • Good lighting and acoustics: Not technically AV, but vital for clear communication and a professional look on camera. 

If you run hybrid meetings (and let’s face it, most of us do), make sure remote participants can see and hear clearly. There’s nothing more frustrating than being the person on screen who can’t follow what’s happening. A well-positioned camera and quality microphone setup make all the difference. 

Step 4: Create a Space That Looks the Part 

Affordable meeting room solutions are only one piece of the puzzle. Comfort, atmosphere, and design complete the picture. 

A couple of things to keep in mind: 

  • Keep it clutter-free. Cables, remotes, and adapters can all be hidden away. 
  • Think about your backdrop. If you’re on camera, try not to have too many things distracting people in the background. Neutral tones or brand-coloured panels work brilliantly. 
  • Add touches of personality. Plants, framed prints, and clever lighting make the space feel more inviting. 

When design and technology work together, meetings flow more naturally. People feel relaxed, focused, and ready to get things done. 

Step 5: Make It Affordable (Without Compromise) 

Here’s where the traditional approach to meeting room setups can sometimes hit a wall. 

Buying all your AV equipment outright can be expensive, and for many businesses, that can be a barrier to upgrading.  By the time you’ve covered screens, cameras, control systems, installation, and maintenance, the costs can add up, and not everyone has the budget for this right now. 

That’s exactly why we introduced our flexible meeting room solutions: Meeting Room as a Service (MRaaS). 

Instead of paying for everything upfront, you spread the cost monthly. This covers not just the equipment, but installation, support, and maintenance too. 

That means: 

  • No big capital outlay. You keep your cashflow healthy. 
  • No surprise repair bills. Support and maintenance are included. 
  • No wasted kit. As your business evolves, your AV setup can evolve with you. 

It’s flexible, affordable, and designed for real-world businesses – whether you’re kitting out one room or ten. 

Step 6: Plan for the Future 

Technology moves quickly, and meeting room solutions are no exception. What feels cutting-edge today might be outdated in a couple of years. 

Another advantage of MRaaS is that it keeps your setup future ready. When new technology becomes available or your needs change, you can upgrade without scrapping your existing investment. 

Think of it like a subscription model for your meeting rooms that grows with your business. 

It’s not about having the flashiest gear; it’s about having a system that’s always fit for purpose. 

Step 7: Don’t Forget Support and Training 

We say this all the time – the best systems are only as good as the people using them. 

At Byond, we can include user training and ongoing support as part of every installation. That means your team feels confident and excited to use the tech, and if something does go wrong, you’ve got a friendly voice on the other end of the phone to help. 

We believe great technology should make life easier, not more complicated. With the right setup, you can walk into a room, tap a button, and get straight to the point. 

In Summary: Smart, Simple, and Scalable 

Designing a modern meeting room doesn’t have to drain your budget or overwhelm your team. 

With a bit of planning – and the right partner – you can create spaces that: 

  • Look professional and on-brand 
  • Work flawlessly for in-person and hybrid meetings 
  • Are simple to use and easy to maintain 
  • Grow and adapt with your business 
  • Don’t require a large upfront spend 

If you’re ready to upgrade your meeting spaces without the financial headache, Meeting Room as a Service could be exactly what you’ve been looking for. 

We’ll handle the tech, the installation, and the support and can get you up and running in your new or updated meeting room in no time. 

Ready to find out more? 

Get in touch and we’ll walk you through how MRaaS can work for your business. We’ll design a setup that’s smart, simple, and totally stress-free. 

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AV consultant

The Role of an AV Consultant: How to Choose the Right Partner for Your Business

by Byond Group Blogs

The Role of an AV Consultant:

How to choose the right partner for your business.

When it comes to audio-visual (AV) technology, the right setup can transform how your business communicates, collaborates, and delivers results. But with the rapid pace of change in workplace tech – which doesn’t look to be slowing down anytime soon! – it’s easy to feel overwhelmed by the options. That’s where an AV consultant comes in.

Whether you're upgrading a meeting room, fitting out a new office, or rolling out new technology across multiple sites, partnering with an AV specialist can save time, avoid costly mistakes, and ensure your systems work seamlessly for the people using them.

In this blog, we’ll walk you through what an AV consultant does, why their role is so crucial, and how to choose the right one for your business.

What does an AV consultant actually do?

In a nutshell, an AV consultant is there to help you make smart, strategic decisions about your audio-visual technology.

Think of them as the bridge between your business goals and the technical solutions that support them. They take the time to understand what your business goals are, how your teams work, what challenges you’re facing, and what kind of experience you want to create. They then translate that into a clear, effective AV strategy.

Their role can cover a wide range of services, including:

Needs analysis and user journey mapping
Technology recommendations
System design and specifications
Installation
Project management and oversight
User training and support planning

A good AV consultant won’t just recommend the flashiest tech with all the fancy bells and whistles, they’ll recommend the right tech. The kind that’s reliable, scalable, and makes life easier for everyone on your team.

Why work with an AV specialist?

You wouldn’t build a new office without an architect. The same thinking applies to your technology strategy. Here are just a few reasons why working with an AV specialist is a smart move:

1. They help you avoid expensive mistakes

Poorly planned AV systems can lead to frustration, downtime, and the need for costly reworks. An experienced AV consultant knows what works - and just as importantly, what doesn’t. They’ll help you get it right the first time.

2. They see the bigger picture

It’s easy to get caught up in individual bits of kit, only focusing on certain elements of the set up. A consultant looks at your systems holistically, making sure everything integrates properly and supports your broader IT and business strategies.

3. They speak the language

AV consultants act as translators between technical teams, facilities managers, IT departments, and end users. This is especially valuable in complex or multi-stakeholder projects where everyone will have different priorities, and a different definition of what success looks like.

4. They stay ahead of the curve

AV specialists stay up to date on the latest technologies, standards, and best practices. They’ll ensure that your system will be fit for purpose over the long term and that it can scale as your needs evolve.

5. They put the user experience first

It’s not just about the technology - it’s about the people using it. A good consultant focuses on usability, accessibility, and user adoption from day one. This is the best way of ensuring you get a good return on your investment.

When should you bring in an AV consultant?

You don’t need to wait until you’re ready for a full-scale office fit-out to work with an AV consultant. In fact, the earlier you involve one, the better the outcome is likely to be.

Here are some common scenarios where an AV specialist adds real value:

Office refurbishments and new builds
Meeting room upgrades
Hybrid working and video conferencing rollouts
Digital signage projects
AV standardisation across multiple locations
Mergers, acquisitions, or business relocations

Bringing a consultant in at the planning stage means they can work alongside architects, IT teams, and other contractors to ensure AV is properly integrated into your plans instead of being an afterthought.

What to look for in the right AV partner

Choosing an AV consultant is about more than just technical expertise. You want a partner who really understands your business, listens to your needs, and will be around to support you after the installation is complete.

Here are some key things to look for:

A consultative approach

Avoid anyone who jumps straight into product talk. The best AV consultants start with questions - about your people, your challenges, and your goals. They should be focused on outcomes, not just equipment.

Experience across sectors and project sizes

Look for a partner with a solid track record across a range of projects. From small huddle spaces to large-scale deployments, they should be able to scale their approach to fit your needs.

Up-to-date knowledge and accreditation

The AV world evolves quickly. A good consultant keeps up with the latest technologies, compliance standards, and integration methods. Check for relevant certifications (like AVIXA CTS) and partnerships with leading manufacturers.

Clear communication

You shouldn’t need to be a tech expert to understand what’s being proposed. Choose someone who can explain solutions in plain language and keep you informed every step of the way.

Focus on long-term value

Some companies may try to sell you the most expensive solution. A great AV consultant will recommend what’s best for your business right now - and ensure it can grow with you as your business evolves.

Support beyond installation

It’s not just about design and build. The right partner will offer user adoption training, ongoing support, and guidance on future upgrades to make sure you get the most out of your investment.

AV consulting in action: What it looks like

Let’s say you’re planning a move to a new office. You know you want a hybrid-friendly setup with high-quality video conferencing, but beyond that, you’re not sure where to start.

An AV consultant would:

Meet with you to understand your goals and how your teams work
Assess the new space and any existing technology
Recommend the right equipment for your needs and budget
Coordinate with architects, interior designers, and IT
Oversee the installation and configuration
Train your team on how to use the system confidently
Stay in touch to troubleshoot and advise on future updates

The whole process is about creating spaces that really work - for meetings, collaboration, presentations, and day-to-day communication amongst your team. In an ever-changing hybrid-first world, AV systems play a central role in how we work and connect. But without expert guidance, it’s easy to overspend, underdeliver, or end up with tech that doesn’t quite fit.

Working with the right AV consultant gives you clarity, confidence, and control over your investment. It means you’re making informed, strategic choices that serve your business now and into the future.

At Byond Group, we specialise in designing AV solutions that work seamlessly for everyone on your team – from your earliest adopters to those who still prefer a paper diary and hand-written notes. If you’re planning a project or just want to explore your options, we’d love to talk.

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Office workers making the most of their meeting room technology with great user experience

Custom AV Design and Integration: The Unsung Hero of Great User Experiences

by Byond Group Blogs

Custom AV Design and Integration:

The Unsung Hero of Great User Experiences.

How is your AV technology affecting the motivation, productivity and overall wellbeing of your team?

Tech might not necessarily be the first thing you think of when assessing team performance or culture, but the experience your people have with the tech they use on a daily basis could be having more of an impact than you think.

When it works effortlessly your AV technology fades into the background and supports focus and productivity. But when it doesn’t - frustration mounts, productivity dips and it pulls focus from what’s most important in your business.

This is why custom AV design and integration is key. A well thought out AV strategy is crucial to creating environments that just work. Let’s take a closer look at why custom AV design creates great user experiences, how it differs from off-the-shelf solutions, and what makes it a worthwhile investment.

What Do We Mean by Custom AV Design and Integration?

Custom AV (audio-visual) design and integration is the process of tailoring AV systems to suit the specific needs of a space, its users, and its purpose. It goes way beyond installing screens and speakers and is about understanding how people interact with the space, what functionality they need, and how technology can enhance their experience at work.

Integration means bringing all the components together - displays, control systems, video conferencing, lighting, sound, etc. - so they work seamlessly as one ecosystem.

Why the User Experience Matters

Think about your own experiences with technology. A meeting that starts smoothly with one click or one press of a button. Internal systems that make it easy to communicate with your colleagues or book a meeting room. Being at a conference – virtually or in person – where everyone can be seen and heard clearly. These moments create a sense of ease, confidence, and satisfaction.

Now contrast that with ten minutes spent at the start of meetings faffing about with tech, time wasted on internal comms because you you’re all on different platforms, rooms being double booked because there’s no centralised system, or calls dropping out completely when you’re in an important meeting. The difference is not necessarily the equipment itself, but how well it’s been designed and integrated and, more importantly, whether or not it’s been designed based on feedback from the people actually using it!

User experience (UX) isn’t just for websites and apps, it’s just as important in physical spaces. Custom AV design puts user needs front and centre, with the creation of intuitive systems that feel effortless to use.

The Hidden Benefits of Custom AV Design and Integration

1. Intuitive Interactions

Custom systems are designed with the end user in mind. Instead of generic remotes and complicated inputs, you interact with simplified, easy-to-navigate interfaces tailored to your specific needs.

2. Reduced Downtime and Support Calls

When systems are designed around how your people actually use them, you’ll notice fewer user errors and frustrations. This, in turn, leads to fewer support calls. Fewer support calls mean less downtime, less stress, more productivity. You get the picture!

3. Seamless Collaboration

Whether it's a hybrid meeting, a training session, or a client presentation, custom AV design ensures smooth communication and collaboration. Because you want to focus on content not on troubleshooting.

4. Scalability and Future-Readiness

A custom design doesn’t just serve today’s needs; it looks to the needs of the business tomorrow as well. With modular thinking and smart integration, systems can grow with your business or adapt as technologies continue to evolve.

5. Aesthetics and Space Harmony

Custom AV design also considers the physical environment. Technology is integrated in ways that enhance rather than interrupt the look and feel of the space – from concealed speakers to flush-mounted screens. All these details add up to create a space that feels relaxing, calming and conducive to focused thinking.

Real-World Scenarios: AV that Works for the User

Let’s consider a few examples that highlight the difference custom AV integration makes:

Corporate Meeting Rooms

Off-the-shelf solutions can work in theory but often fall short when you need consistency across your whole estate. Custom AV design ensures that every room - from small huddle spaces to large boardrooms - is equipped for its specific use. Touch panels simplify control. Room booking systems integrate with calendars. Audio is tuned for the acoustics of the space. Every detail adds to the overall success of the solution.

Education and Training

Teachers and trainers need tools that support engagement and clarity. A custom system might include interactive displays, wireless sharing, and perfectly positioned microphones and speakers so everyone can participate - whether they’re in the room or joining remotely.

Retail and Hospitality


From immersive video walls to background music that adapts throughout the day, custom AV systems help create impactful and memorable customer experiences. Integrated control systems allow staff to adjust settings quickly without having to navigate confusing menus.

Why Off-the-Shelf Isn’t Enough

Standard AV packages can be tempting due to their lower upfront cost. But they come with limitations. These systems aren’t designed for your space or your people and they often require workarounds, additional support, or even complete replacement down the line.

By contrast, a custom AV solution starts with a conversation. We want to understand your goals, your pain points, and your vision. The result is a system that supports your users every step of the way, contributes to a positive working environment and creates an excellent experience for your clients and customers.

Planning an upgrade of your AV solutions this year? Let’s get a conversation booked in! Give the office a call on 03301-756-544

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A meeting room with an interactive digital display, optimised for business presentations.

How Much Does a Meeting Room AV Installation Cost?

by Byond Group Blogs

How Much Does a Meeting Room AV Installation Cost?

A Breakdown of Costs.

Are you planning to upgrade your meeting room technology this year? With the future of technology continuing to hurtle towards us at quite a pace, it’s not a bad idea to start thinking about futureproofing now and getting your set up ready for the next wave of evolution.

Unless you have a sky’s the limit budget, one of the first things you’ll probably want to know is ‘How much does a meeting room AV installation cost?’. The answer is that it varies widely and really depends on the size of the space, how you wish to use it, the type of equipment you’re looking for and the level of customisation you’re after. In this guide, we’ll give you a breakdown of some of the key cost considerations for meeting room installation so you can work out a rough budget for your new or upgraded meeting room.

Factors That Influence Meeting Room AV Installation Costs

Several key factors determine the overall cost of AV installation for a meeting room – the first of those being room size and type. Here’s a rough guide for you:

Huddle Rooms: (Small, 1-4 people) £2,000 - £5,000

Standard Meeting Rooms: (4-12 people) £5,000 - £15,000

Boardrooms / Large Meeting Spaces: (12+ people) £15,000 - £50,000+

Auditoriums & Training Rooms: £50,000 - £100,000+

As a general rule of thumb, the larger and more flexible the space needs to be, the more sophisticated the AV setup required, which will obviously lead to higher costs for all your hardware and equipment. Here's a breakdown of all the elements you’ll need to budget for.

Display Solutions

TV Screens / LED Displays: £500 - £5,000 per screen

Projectors and Screens: £1,500 - £10,000+

Video Walls (for large spaces): £15,000 - £50,000+

Choosing between an LED display, projector, or a high-end video wall will have a big impact on your budget. While you may be tempted to go for the full bells and whistles option for everything, you might not always need it. When we’re scoping out projects for clients, we’ll always suggest the hardware that’s going to best suit their needs – and that doesn’t always mean the heftiest price tag!

Audio Solutions

Ceiling Microphones: £800 - £2,500 each

Tabletop Microphones: £200 - £2,500 each

Speakers (Ceiling / Wall-mounted): £60 - £1,000 per unit

Wireless Conference Audio Systems: £3,000 - £10,000+

When it comes to conferencing and presentations, audio is king. The setup will depend on room size, layout and acoustics as well as whether you need simple audio conferencing or a more advanced sound system. More advanced systems are not only deployed in large boardrooms, training rooms and auditoriums, they can also be used in smaller spaces where high-quality audio is needed, or acoustics are poor.

Video Conferencing Solutions

Digital USB Cameras (for small rooms): £150 - £500

Professional PTZ Cameras (for larger rooms): £1,000 - £10,000

All-in-One Video Conferencing Bars: £500 - £5,000

Complete Video Conferencing Systems (Poly, Cisco, Crestron, etc.): £5,000 - £20,000+

A high-quality video conferencing system makes collaboration a breeze and ensures that your audio and visuals are crystal clear. This is particularly important if you have clients in different parts of the world or have a hybrid working model with some team members either partially or fully remote. Despite push back from some of the world’s biggest tech firms – you know who we mean! – many companies still believe that the hybrid model is the future of work and needs to be catered for.

Control Systems and Automation

Touch Panel Controls: £500 - £3,000

Integrated Room Control Systems: £3,000 - £15,000

Wireless Presentation Systems (Barco ClickShare, Mersive, etc.): £500 - £3,000+

These systems can allow for easy one touch control of the AV equipment, lighting, blinds and even the temperature of the space all from a single interface. When designed and implemented correctly they make it super convenient to manage the set-up of your meeting spaces.

Room Booking & Scheduling Systems

Basic Room Booking Screens: £500 - £1,500+ per unit

Integrated Scheduling Solutions: £2,000 - £10,000+

A room booking system helps manage meeting spaces efficiently and reduces double bookings. It provides real-time availability updates, integrates with calendar systems like Microsoft Teams, Outlook or Google Calendar etc., and ensures that meeting rooms are used effectively. Advanced systems can even include occupancy sensors that release a room if no one shows up, helping to maximise utilisation of the space and improve ROI.

Cabling and Infrastructure

HDMI / Cat6 / Fibre Optic Cabling: £500 - £5,000+

Racks & Housing for Equipment: £1,000 - £10,000

Well-planned cabling reduces the risk of signal loss, interference, and connectivity issues while maintaining a clean and organised meeting space. Using high-quality cables and structured wiring ensures optimal performance, especially for high-resolution video conferencing and audio systems.

Installation and Labour Costs

Basic Installation (Small Meeting Rooms): £1,000 - £2,500+

Mid-Sized Installations: £3,000 - £10,000

Large & Complex Installations: £10,000 - £30,000+

As with any job, labour costs will vary depending Depending on the project location, complexity of the installation, the fabric of the building, the network requirements etc. For instance, if ceiling or wall-mounted equipment needs to be installed, some form of structural modifications might be necessary to accommodate this, which will increase costs. If you’re looking to integrate AV solutions into existing IT networks, advanced programming and network configuration might be needed. Custom-built AV solutions with automation, specialised cabling, or soundproofing will also add to the overall installation costs. Again, this is something we discuss with all our clients up front so there are no surprises when it comes to labour costs.

Ongoing Support and Maintenance

Basic Service Contracts: £500+ per room per year.

Comprehensive AV Support: 750+ per room per year.

When you’ve dipped into the tech budget for a state-of-the-art AV set up, it really is worth protecting that investment with an ongoing care and support package. We offer different levels of cover to suit your budget and your needs so that you’re back up and running as soon as possible should something go wrong. We also offer remote analytics software called Care Analytics which will alert us to a potential problem before it happens.

Total Cost Estimates for Different Meeting Room Setups

To provide a clearer picture, here’s a rough estimate of total costs for different setups:

Basic Huddle Room (Small Meeting Space)
Estimated Cost: £3,500 - £7,000
Equipment: Small screen, basic video conferencing setup, wireless presentation system
Basic Support Contract

Standard Meeting Room (Medium-Sized, Hybrid Setup)
Estimated Cost: £10,000 - £20,000
Equipment: 55-75” display, professional video conferencing system, ceiling microphones, control system

Large Boardroom (Executive-Level AV Setup)
Estimated Cost: £20,000 - £50,000
Equipment: Large LED display, high-end conferencing system, room automation, premium audio setup

Enterprise-Level Conference Room (Fully Integrated Solutions)
Estimated Cost: £50,000 - £100,000+
Equipment: Multi-display video walls, broadcast-quality AV, automation, custom-built audio solutions

*These figures are very much an estimate to give you a rough idea. The final figure will of course depend on the factors we discuss throughout the blog.

How to Budget for Your AV Installation

When planning your AV installation budget, here are some key things to consider:

Define Your Priorities: Identify must-have features vs. nice-to-have upgrades.

Plan for Growth: Choose scalable solutions that can adapt to future needs.

Check Credentials: Make sure you work with an experienced AV installer with relevant case studies and testimonials as mistakes can be costly to rectify.

Invest in Support: Factor in maintenance costs to protect your investment and ensure longevity.

Final Thoughts

The cost of a meeting room AV installation varies widely based on the size, complexity, and technology used. Small businesses should budget for around a £3,500-£5,000 investment, while large corporations will be looking at upwards of £100,000 for a state-of-the-art setup. By understanding the key cost factors and planning accordingly, you can make informed decisions that will ensure your investment supports your people internally while providing an excellent communication experience for your clients and customers.

Get in touch with us!

If you're looking for a tailored quote or expert consultation, pop us an email to he***@********up.uk – we’d love to help!

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A training room with an interactive digital display, optimised for business presentations and employee development.

Transforming Workplaces: How AV Solutions Are Shaping the Future of Collaboration

by Byond Group Blogs

Transforming Workplaces:

How AV Solutions Are Shaping the Future of Collaboration.

The definition of the workplace has changed dramatically over the last ten years. The Pandemic certainly accelerated the pace of change, but even before we were all forced to set up the work laptop on the dining room table, many companies were already embracing more flexible working models that didn’t involve a bricks and mortar place of work.

The challenge with this new(ish) way of working is ensuring that everyone has the tools they need to deliver the same quality of work, maintain professional relationships, and continue to work as collaboratively and creatively as possible.

This challenge has placed audio-visual (AV) solutions at the forefront of workplace technology and meant that the right set up is no longer a nice to have but a non-negotiable for any business that wants to remain competitive.

Let’s take a deeper dive into how AV solutions are transforming modern workplaces.

Getting the basics right – communication and collaboration

Gen Z will struggle to wrap their heads around this concept, but most people over 45 can probably remember a time when a fax was a perfectly acceptable way to send information from one office to another! Today’s workplaces require infinitely more sophisticated solutions to meet the demands of a tech-savvy workforce that has been using technology since childhood.

Gen Z employees will expect at least some if not all of the following to help them do their work and maintain their workplace relationships.

• Video conferencing systems: Tools like Zoom, Microsoft Teams, and Cisco Webex to provide high-quality video and audio for day-to-day communication.

• Interactive displays: Touchscreen panels and smartboards to enhance engagement in meetings and brainstorming sessions.

• Digital signage: Displays to deliver important messages or updates across office spaces.

• Integrated sound systems: High-quality audio solutions to ensure clear communication in meetings, events and conferences.

Meetings where everyone feels included

For hybrid teams, integrating in-room AV solutions with remote conferencing tools ensures that everyone has an equal seat at the table – however they’re joining the meeting. You’ll want your system to deliver high-quality video and audio experiences, reducing the friction and ‘tech faff’ that can often be associated with virtual meetings.

AV solutions will ensure everyone in the meeting has a positive experience and can make a meaningful contribution by:

• Ensuring crystal-clear audio and video quality: So that everyone remains engaged in the topic and the conversations around it.

• Providing interactive tools: Like digital whiteboards for real-time brainstorming and idea exchange.

• Automating meeting room setups: with touch panels that control lighting, sound, and displays.

These features streamline the process, making meetings more engaging and efficient.

Collaborating globally as well as locally

As companies expand their global reach, they need to be able to communicate effectively across time zones while often navigating language barriers as well. Audio-visual solutions can help to bridge the gaps allowing teams from different regions to collaborate as if they were in the same room. Multi-language support, real-time translation tools, and high-definition video ensure that there are minimal barriers to powerful and profitable collaborations.

The right conditions for creativity

Collaboration isn’t just about communication; it’s also about sparking creativity. Interactive displays and video walls provide dynamic ways for teams to share ideas, visualise concepts, and solve problems together. These tools encourage everyone to get involved and make collaboration a much more engaging process. The more engaged people are, the more creativity flows.

Boosting productivity with streamlined solutions

Productivity is a key metric for workplace success. The right AV solutions can eliminate inefficiencies, save time, and give employees the tools they need to perform at their very best.

Here's how:

Streamlined solutions

AV solutions simplify communication by integrating various platforms and tools into a single, cohesive system. For example, a streamlined solution might combine video conferencing, instant messaging, and file sharing into one interface, making it easier for teams to collaborate without having to switch between apps. Microsoft Teams is probably one of the best examples of this.

Time-saving automation

Automation features exist to help you save time – something most businesses never seem to have enough of. Smart meeting rooms equipped with sensors and automation technology can:

• Automatically start video calls at the scheduled time.

• Adjust lighting and audio settings based on the number of participants.

• Provide touchless controls to reduce setup time.

• Monitor occupancy of meeting rooms to ensure maximum usage.

These features ensure that meetings start on time and run smoothly, putting everyone in the right frame of mind for a productive meeting or brainstorming session.

Improved Employee Engagement

Engaged employees are more productive – or to put it another way, happy workers produce happy work! Interactive AV tools make presentations, training sessions, and meetings more engaging and dynamic, supporting the learning process by keeping participants focused and motivated. Gamified training sessions using AV technology can also bring the fun back to learning, making it more effective.

Reduced Downtime

Technical issues can be a major productivity killer. Partnering with an AV specialist ensures that your systems are designed for reliability and come with ongoing support. Proactive maintenance and quick troubleshooting will minimise downtime, keeping your team on track with their tasks and meetings.

Chosing the Right AV Solutions for Your Business

Before deciding on what audio-visual solutions you’re going to invest in, it really helps to do a deep dive into what your business actually needs. Here are a few steps to help you get started.

Assess Your Needs

Start with your team. Ask them how they like to collaborate and identify any pain points in your current setup. Do you need better video conferencing tools? Are people not making the most of the meeting rooms because the tech is outdated or it’s simply too much of a faff? Getting a clear idea of what would be beneficial to the people using the tech will help you design the right set up for them.

Consult an AV Specialist

An AV specialist can help you design and implement solutions tailored to your business. They’ll ensure your systems are scalable, user-friendly, and future proof, so you get the most value from your investment.

Prioritise Integration

Seamless integration with your existing tools and platforms is key. For example, if your team uses Microsoft Teams, ensure that your AV solutions are compatible with it. Integrated systems improve usability and reduce the learning curve for employees – meaning they’re much more likely to use the technology.

Plan for Scalability

Your business will grow, and your AV solutions should grow with it. Scalable systems ensure that you won’t have to replace your technology every few years. Modular designs and cloud-based solutions offer the flexibility and future readiness you’ll need to make sure you’re getting the ROI you want from your investment.

The Future of AV Solutions in the Workplace

The future of audio-visual solutions is exciting, with advancements like augmented reality (AR), virtual reality (VR), and artificial intelligence (AI) set to revolutionise workplace collaboration even more. Imagine virtual meetings where participants appear as holograms or AI-powered tools that analyse meeting dynamics and offer up insights you might not have thought of. That might sound a bit too Hollywood movie for some, but this reality is not as far off as you’d think!

As these technologies become more accessible, the businesses that embrace them early will gain a competitive edge. Partnering with an AV specialist will be essential in navigating these changes and ensuring your workplace remains at the cutting edge.

If you’re looking to transform your workplace with the latest AV solutions, now is the time to get planning. Get in touch with our sales team today and book a quick chat to see how we can help you. The future of work is here, and it’s powered by audio-visual innovation!

If you’re looking to transform your workplace with the latest AV solutions, now is the time to get planning. Get in touch with our sales team today and book a quick chat to see how we can help you. The future of work is here, and it’s powered by audio-visual innovation! 

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Future Proof your Business with AV Solutions

Why AV Solutions Are Essential for Future-Proofing Your Business

by Byond Group Blogs

Why AV Solutions are Essential:

Helping you Future Proof your Business.

The digital landscape is changing faster than most of us can keep up with. From hybrid work models to ever-evolving customer expectations, as business owners we need to adapt - and quickly - in order to stay competitive.

One crucial element that is often overlooked in this evolution is audio-visual (AV) technology. Far from being a luxury that only the biggest organisations can afford to invest in, AV solutions are the backbone of modern communication and collaboration, making them essential for future-proofing your business. Whether you’re a multinational corporation, a growing SME, or a startup with a remote team, the right AV solutions can help you stay competitive, innovative, and prepared for whatever the future might bring. In this blog, we’ll take a look at how AV solutions can help you to future-proof your business, sharing insights into scalability, innovation, and adaptability.

Staying Competitive in a Hybrid World

Though we are definitely seeing a push back from bigger companies insisting on a return to the office, it’s unlikely that ‘onsite only’ is going to make a full comeback. Hybrid work environments, where people have the opportunity to work remotely for at least a couple of days a week, are pretty much the new norm. This shift requires seamless communication tools to ensure that people stay productive and engaged.

How AV solutions can help:

• Enchanced video conferencing Advanced AV systems integrate with a range of platforms like Zoom, Microsoft Teams, and Google Meet to deliver crystal-clear audio and video. Features like noise cancellation and smart framing ensure professional communication, even from home offices (where the dog/cat may occasionally join the meeting).

• Collaboration Tools
Interactive displays like digital whiteboards allow your team to collaborate in real time, whether they’re all in a meeting room together or joining from the other end of the country.

• Unified Communication Systems
AV solutions unify video, voice, and data into one cohesive system, making hybrid collaboration simple and efficient.

By investing in modern AV technology, your business can bridge the gap between remote and in-office teams, ensuring that hybrid working remains a viable option for your organisation. Happy workers = happy work!

Scaling with your Business Needs

One of the biggest challenges many businesses face is scaling operations while remaining efficient and productive. Outdated technology can become a real bottleneck, limiting your ability to remain nimble as an organisation and expand or adapt to market demands.

How AV solutiuons can help:

• Modular Systems: Many AV setups are designed to grow with your business. Whether you’re expanding office space, hiring new employees, or opening satellite locations, scalable AV systems offer a cost-effective solution to expanding as and when you need to.

• Cloud-Based Solutions: Cloud-based AV platforms allow you to add new features or users without a complete overhaul of your existing infrastructure, reducing downtime and cost.

• Long-Term ROI: Investing in flexible and upgradeable AV systems means you won’t need to replace equipment as frequently. Better for your bottom line and better for the environment too.

Future-proof AV solutions will allow your business to evolve and adapt in a more cost-effective way without technical constraints.

Enhancing Customer and Employee Experiences

It’s tough out there right now. The businesses that are succeeding are the ones delivering exceptional experiences—not just for customers, but for employees as well. AV solutions play a key role in creating these experiences, ensuring your team feels supported and engaged, while your customers are happy to keep giving you their business.

For customers

• Immersive Digital Signage: In retail and hospitality settings, AV solutions like digital signage and interactive displays capture your customers’ attention (which is harder than ever to do), deliver tailored messaging, and enhance brand perception. .

• Top-class Presentations: Businesses that rely on client pitches or demos need high-quality AV setups, ensuring every presentation goes smoothly and leaves a lasting impression.

• Interactive Experiences: From touchscreens in lobbies to immersive VR showrooms, AV solutions can create memorable experiences that will help your business stand out in an increasingly competitive landscape.

For employees

• Improved Training and Onboarding: Interactive AV tools, such as training videos and virtual reality simulations, make onboarding more engaging and effective, helping your new employees to hit the ground running.

• Smart Meeting Rooms: Features like voice-activated controls, wireless screen sharing, and automated lighting enhance productivity and comfort during meetings where team members need to remain engaged and focused.

• Employee Well-Being: AV solutions contribute to well-being by ensuring your employees feel connected to their colleagues and can collaborate effectively when they need to. The right solutions can also support workflows, creative thinking and productivity. Simply put, your investment in AV technology can make the working day better.

By prioritizing AV technology, you’re not just adopting tools—you’re creating an environment where people want to work and do business.

Preparing for Technological Advances

The pace of technological innovation is accelerating at a speed that is hard for most of us to wrap our heads around. Whether this is entirely positive is the subject for another blog but what we can say with a degree of certainty is that businesses that rely on outdated tools risk being left behind as competitors embrace more cutting-edge solutions. Futureproofing means staying ahead of the curve and being ready to integrate new technologies quickly and seamlessly.

How AV solutions help

• IoT Integration: Many modern AV systems are compatible with the Internet of Things (IoT), enabling smart building features like automated climate control, lighting, and security.

• AI-Powered Features: From AI-enhanced video conferencing to predictive maintenance for AV equipment, artificial intelligence is transforming the AV landscape.

• Compatibility with Emerging Tech: Future-proof AV systems are designed to integrate with technologies like augmented reality (AR), virtual reality (VR), and 5G connectivity.

By embracing adaptable AV solutions, your business will be prepared to make the most of the next wave of technological advancements.

Supporting Sustainability Goals

Sustainability is no longer a ‘nice to have’ for businesses. Customers, investors, and employees all want the companies they do business with and work for to take meaningful action to reduce their environmental impact. AV technology can support sustainability goals by improving energy efficiency and reducing waste.

How AV solutions help

• Energy-Efficient Equipment: Many AV devices are designed with energy efficiency in mind, consuming less power without compromising performance.

• Reduced Travel: High-quality video conferencing tools reduce the need for non-essential in-person meetings, cutting down on travel-related emissions.

• Paperless Communication: Digital signage and presentations eliminate the need for printed materials, reducing paper waste.

Sustainable AV solutions not only help the environment but also enhance your brand reputation as a forward-thinking, eco-conscious organisation that takes its commitment to the planet seriously.

Protecting Your Investment with Expert Support

What to look for in an AV Partner

To ensure you’re getting the best return from your investment in technology, it’s important to have the right maintenance and support in place. Partnering with a reliable AV provider ensures your investment continues to deliver value.

• Customisable Solutions: Choose a provider that tailors AV systems to your specific needs, rather than offering one-size-fits-all solutions.

• Proactive Maintenance: Regular checkups and updates keep your AV systems running smoothly and prevent costly downtime.

• Training and Support: A good AV partner will train your team to use the technology effectively and offer ongoing support for any issues.

By working with the right partner, you can maximise the lifespan and impact of your AV solutions, ensuring that your money is well spent and that your people get the most from the technology available to them in the workplace.

Investing in AV solutions makes good business sense if you want to ensure your business is set up for the workplace of tomorrow. Whether you’re adapting to hybrid work models, scaling operations, enhancing experiences, or preparing for new technologies, AV solutions provide the foundation for success. Future-proofing isn’t about predicting every change – it’s about equipping your business to adapt to change. With the right AV systems in place, you’ll be ready to thrive in an ever-evolving world.

Ready to Future-Proof Your Business?

Book your free consultation today and we’ll help you get the ball rolling. Email sa***@********up.uk or give us a call on
03301-756-544 - We’d love to help!

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A spacious conference room featuring a long table, multiple chairs, and a high-definition AV display screen.

Top Things to Consider when Designing a Meeting Room for your Office

by Byond Group Blogs

Top Things to Consider when Designing a Meeting Room.

For your office.

The meeting room plays a massively important role in any business – regardless of its size or sector. It’s where the big conversations are had, big ideas are exchanged, and clients are hosted face to face. It’s also a hub where the whole team can get together, either in person or remotely, to connect and collaborate.

Designing a meeting room that meets the needs of a growing and evolving business is about so much more than simply setting up a table and chairs. In our experience, putting time and thought into the design and layout of your meeting room can have a big impact on the overall experience, resulting in powerful conversations and more meaningful collaboration.

Here are some of the key things to think about when creating the perfect meeting space for your office:

1. Define the Purpose of the Meeting Room

Before diving into design details, identify how the room will be used. Are you designing a space primarily for team brainstorming sessions, client meetings, presentations, or video conferencing? The room's purpose will help you to make some key decisions on layout, technology, furniture, and more. For example:

• Brainstorming Rooms will need flexible seating arrangements, whiteboards, and touchscreen displays.

• Presentation Rooms could require larger screens or multiple displays, high-quality audio, and plenty of seating to facilitate the whole team.

• Video Conferencing Rooms will need an optimised layout, integrated AV technology, and soundproofing for the best possible audio and video.

2. Prioritise Audio-Visual Technology

Today’s meeting rooms need to cater to both in-person and remote participants. This means AV technology will be one of the most important considerations – and arguably, where a decent chunk of your budget should go. Here are some tips to ensure your AV setup adds real value to the meeting experience:

• Display: Opt for high-resolution screens or projectors with sizes that suit the room’s dimensions. A 4K display can make content clearer and more engaging – especially important for rooms that will host larger groups.

• Audio: Poor audio quality can be really distracting in any meeting. Consider ceiling or wall-mounted speakers, and place microphones strategically to capture sound from all parts of the room. Echo-cancellation technology and omnidirectional microphones are also helpful in eliminating background noise and ensuring your audio is crystal clear.

• Video Conferencing: Invest in high-definition cameras with a wide field of view to capture all participants in the room. Auto-tracking cameras can follow the active speaker, which can create a more dynamic experience for anyone attending remotely.

We can help you select technology that integrates seamlessly with the room’s layout, improving usability and ensuring a smooth user experience for both tech-savvy and not-so-tech-savvy team members!

3. Focus on Ergonomics and Comfort

Meeting rooms should be as comfortable as possible – particularly if they’re going to be used on a regular basis or for prolonged periods of time. Consider the following when planning seating and furniture:

• Flexible Seating: Modular furniture that can be rearranged to accommodate different meeting styles is a great way to ensure the space remains versatile.

• Comfortable Chairs: Ensure that chairs offer adequate lumbar support, especially for longer meetings. Adjustable chairs are ideal to accommodate different preferences and ergonomic requirements.

• Work Surfaces: Generally speaking, the bigger the better when it comes to choosing a table for your meeting room. Opt for one that can accommodate laptops, printed documents, and other materials – and of course the all-important drinks and snacks needed during meetings! Consider power outlets and cable management solutions to keep the table area organised, functional and as free of clutter as possible.

4. Design with Acoustics in Mind

Acoustics play a significant role in how well people can communicate in a meeting room. Rooms with poor acoustics can create echo, distort audio, and make conversations hard to follow. To improve the room’s acoustic quality:

• Soundproofing: Soundproof walls or acoustic panels can reduce external noise interference, making it easier for attendees to focus.

• Ceiling and Floor Treatments: Carpeting, acoustic ceiling tiles, and even curtains can help absorb sound and prevent it from bouncing around the room.

• Furniture and Wall Panels: Soft, sound-absorbing materials in seating and wall decor can further reduce echo and create a comfortable sound environment.

5. Prioritise Lighting

Lighting can have an impact on mood and productivity and harsh lighting can be a particular challenge for your neurodivergent employees. It can also affect how people appear on video. Natural lighting is ideal, but not all rooms are equipped with large windows. Here’s how you can ensure optimal lighting:

• Adjustable Lighting: Invest in dimmable lighting options to allow for different lighting needs, whether it’s a presentation or a video call.

• Avoid Harsh Overhead Lights: Overhead lights can cause glare on screens and create harsh shadows. Wall-mounted or indirect lighting solutions provide softer, more balanced lighting.

• LED Lights: Energy-efficient LED lights that mimic natural light can create a comfortable, professional atmosphere and reduce eye strain, especially during long meetings.

6. Simplify with Integrated Controls

An overly complex control system can create ‘tech faff’ at the beginning of your meeting, which can waste time and lead to frustration. Not a great way to kick things off! Consider integrated control systems that allow users to manage audio, video, lighting, and temperature from a single device. Some key elements include:

• Touch Panel Controls: Install intuitive touch panels or wall-mounted controls for easy access to AV settings.

• Voice-Activated Systems: Voice-controlled systems add convenience by allowing users to start a video conference or adjust settings hands-free.

• Automation: Automated systems that activate the equipment and adjust lighting when someone enters the room can simplify the process and ensure a smooth start to meetings.

7. Think About Connectivity

The meeting room should cater to the various devices that team members may bring with them. Reliable connectivity, including wireless presentation systems and multiple HDMI/USB ports, is essential for a smooth meeting experience. Wireless screen-sharing options will mean that anyone can connect their device without the need for cables. This makes the collaboration process much easier, faster and more flexible.

8. Keep Scalability in Mind

As your business grows, your meeting room should adapt. Choose modular technology and furniture that can be reconfigured or expanded if needed. For example, a video conferencing system with additional mic and camera inputs allows for scalability as your business evolves and new people join the team. Having a room designed to “grow” with your business can save costs in the long term and ensure the room remains fit-for-purpose as things change.

A well thought out a meeting room will have a good balance of technology, comfort, and functionality. Get these key elements right and you’ll create the perfect space for collaboration, clear communication, creative thinking and sharp decision making.

Need some help getting it just right?

Book your free consultation today and we’ll help you get the ball rolling. Email sa***@********up.uk or give us a call on
03301-756-544 - We’d love to help!

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Microsoft teams meeting

Enhancing Productivity with Microsoft Teams | Our Top Tips and Hacks

by Byond Group Blogs

Enhancing Productivity with Microsoft Teams.

Our top tips and hacks.

As the world of work continues to digitise, we now have access 100s of tools and platforms all promising to help us maximise productivity and improve our workflows and processes. However, while new apps seem to appear almost daily, Microsoft Teams is more than holding its own as a pivotal platform that continues to offer a comprehensive set of tools to help teams collaborate, communicate and manage projects.

If Microsoft Teams is the platform of choice within your organisation, read on for some practical tips that will help you make the most of what the platform has to offer.

1. Mastering the basics

Before diving into some of the more advanced features, it's crucial to master the basics of MS Teams first. Spend some time familiarising yourself with the interface, understand how to create and manage teams, and explore the core functionalities such as chats, calls, and meetings. The more comfortable you are with the basics, the easier it will be to leverage some of the more sophisticated features.

2. Organise teams and channels effectively

Structuring your teams and channels in a way that makes sense to you (and your teams) will really help to enhance your productivity. Create teams based on departments, projects, or functions, and use channels to segregate discussions on specific topics. For example, if you head up the marketing team, you could have different channels for social media, content creation, and analytics. Organising your work this way ensures that conversations and files are easy to locate, meaning you spend less time asking, ‘can anyone remember what we agreed re LinkedIn content for next month?!’

3. Tabs for quick access

Tabs in Microsoft Teams can be a game-changer for quick access to essential tools and documents. Add tabs for frequently used files, OneNote, Planner, or third-party applications directly within your channels. This feature allows team members to access important resources without leaving the Teams environment. This saves time, reduces distraction and improves workflows.

4. Leverage the power of integrations

Microsoft Teams integrates seamlessly with various Microsoft 365 apps like Outlook, SharePoint, and OneDrive, as well as a wide range of third-party applications. These integrations mean you can bring all your favourite tools together in one place, helping you stay focused and giving you access to everything you need in just a couple of clicks. For example, you can create a Planner tab in Teams to manage tasks and track progress or integrate Trello to keep all your project boards in one place.

5. Enhance communication with chat and meetings

Efficient communication is the foundational pillar of productivity. You can quote us on that! The easier it is to send quick messages, jump on a one-to-one call or organise meetings, the better your working day will be. Utilise chat for quick messages and document sharing and aim to keep threaded conversations in separate channels to keep discussions organised. For meetings, make use of features like screen sharing, meeting recording, and live captions to ensure everyone is on the same page. Scheduling meetings directly from Teams, and using the meeting notes feature, can also help to document and effectively track everything on your actions list.

6. Don’t forget the command box

The command box at the top of the Teams interface is a very handy tool that can save you lots of time when you use it properly. You can use it to search for messages, files, and people, or to quickly perform actions like setting your status or starting a call. Use commands like /files to see recent files, or /unread to view unread messages.

7. Keyboard Shortcuts

Keyboard shortcuts can significantly speed up your workflow in Microsoft Teams. Some essential shortcuts include:

• Ctrl + Shift + M : Mute/unmute yourself
• Ctrl + E : Go to the search bar
• Ctrl + N : Start a new chat
• Ctrl + 1/2/3 : Navigate between Activity, Chat, and Teams.

By incorporating these shortcuts into your daily use, you can navigate Teams much more efficiently.

8. Automate with power automate

Power Automate (formerly known as Microsoft Flow) allows you to automate repetitive tasks and workflows within Teams. For example, you can create a flow to automatically save Teams meeting recordings to OneDrive or send a notification to a channel when a new task is assigned in Planner. Automations are great for ensuring that things get done even on the busiest days - when brains are overwhelmed and there’s a chance some tasks will get overlooked. We’ve all been there!

9. Customise notifications

Managing notifications effectively will help you maintain focus and avoid being distracted by messages or chat that isn’t relevant. We all enjoy a bit of Teams banter every now and then but it’s also important to be able to tune out when you need to get your head down on something so you can hit that deadline! Customise your notification settings in Teams to ensure you only get an update if it’s important. For example, you can set notifications for mentions, direct messages, or specific channel activities while muting less important channels.

10. Explore the help and training resources

If you haven’t checked out the training resources provided by MS Teams, including tutorials, webinars, and a robust help centre – make sure you set some time aside to take a look. These resources will help you stay up to date on new features and best practices. This continuous learning can help you and your team to leverage the full potential of Teams, ensuring you stay on top of your game and ahead of the curve!

Remember, there’s so much more to Teams than the basics, and as competitor apps and platforms continue to jostle for market share Microsoft know they must keep upping their game in order to maintain theirs. If you’ve only scratched the surface with Teams to date, it’s well worth setting some time aside, or better still, booking one of our User Adoption training workshops to ensure your people are making the most of everything the platform has to offer.

Find out more:

To find out more about our bespoke workshops email our User Adoption Specialist: al*******@********up.uk

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Business people working in the modern office

Demonstrating the true ROI of a Meeting Room Project through User Value: A People-Centric Approach

by Byond Group Blogs

Demonstrating the true ROI of a Meeting Room Project through User Value.

A People-centric Approach

When it comes to designing and deploying technology in the workplace, a people-first approach will always lead to a better return on investment. And a people first approach means prioritising user value – in other words, ensuring the new technology meets the needs of the people who are going to use it.

Let's look at User Value in more detail:

User value refers to the benefits or satisfaction that users (your people) gain from a product or service. This can include both tangible and intangible aspects of their interaction with the product or service, all of which either enhance or detract from the overall experience.

In essence, user value is how a product or service fulfils the users' requirements, wants, and needs. It's about connecting with the hearts and minds of your teams—a do-with, not a do-to approach and is a key concept in designing and deploying technology in the working environment.

This inclusive approach at the planning stage results in positive and continued engagement from your team, which is crucial for the success of any technology rollout. Neglecting to consider it from the outset could cost you massively in the long run.

How do we achieve this all-important buy-in early on in the process?

Cross-section workshops

Individual interviews

Stakeholder interviews

Defining user types

Meeting types

Specific applications required for certain roles

Ultimately defining what success looks like for teams

Measuring the benefits - To demonstrate the ROI of a meeting room project through user value, we need to measure both business and human metrics.

Business metrics

Efficiency: When a product or service helps people complete tasks more quickly or with fewer resources, it adds value. For example, video conferencing technology that simplifies communication, improves collaboration, and helps to innovate teamwork. The typical employee spends an average of 51 minutes a day trying to get their technology to work effectively for them. Anything that can reduce this stress and win back that time is going to add value.

Cost Saving: If a solution reduces expenses for people (e.g., reduced energy consumption, less travel), it delivers tangible value. More hybrid working environments can contribute to real cost savings, not to mention the positive impact it can have from an environmental perspective. Fewer people commuting = reduced carbon footprint for the business they work for.

Quality and Reliability: People appreciate products that consistently perform well and meet their expectations. Having an efficient, reliable meeting room environment improves the quality of the experience for everyone involved. It also reduces downtime, ultimately improving the bottom line for the business.

Human metrics

User Experience (UX): A positive UX enhances user value. If the meeting environment is set up to make it easy and intuitive to use, and is supported with effective user adoption, then the UX will only be good. Good UX = User Value and a clear ROI on the investment made in the project.

Emotional Satisfaction: When a product resonates with people emotionally (e.g., delight, trust, nostalgia), it creates intangible value. For example, iPhone users will often overlook glitches with the iOS because the quality of the photos is so good, and our phones act as libraries for our memories. As a result - once an iPhone user, always an iPhone user. Presenting and managing meeting dynamics can be stressful, so the easier we can make it, the better the user will feel about managing this stress and the better the value and ROI.

Brand Perception: Think of your business as a brand. A strong brand image can positively impact user value. Brands associated with trust, innovation, or social responsibility often have loyal customers and will find it easier to hire and retain talent.

Data-driven insights

Remember, the importance of user value doesn’t end when the technology is installed. Continued engagement with your team plus ongoing data collection can help identify areas where users will benefit the most from the new technology. This leads to higher adoption rates, lower churn, and, ultimately, increased average revenues per user (ARPU).

The consequences of neglecting User Value

Failing to consider user value can lead to massive costs in the long run. According to a study by McKinsey, companies that invest in understanding user value are 2.5 times more likely to achieve their business goals. Additionally, a 10% increase in user adoption can lead to a 30% increase in revenue.

Conclusion

The largest investment any organisation will ever make is in its people – the users of the technology. So it makes sense to both consider and protect your biggest investment by recognising the needs of your people and ensuring that the technology enhances their experience or solves their problems. In doing so, you can greatly increase the likelihood of a successful technology adoption and integration into daily operations.

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